Terms & Conditions - Sasa Source

Terms & Conditions for Sasa Source

Effective Date: March 19, 2025

Welcome to Sasa Source! By accessing or using our website (www.sasasource.com), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services. If you do not agree to these Terms, please do not use our website or services.

1. Acceptance of Terms

By visiting our website or making a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as any future amendments or modifications. These Terms apply to all visitors, users, and customers of the site.

2. User Registration

To make a purchase, place an order, or access certain services, you may need to create an account with Sasa Source. When registering, you agree to provide accurate, current, and complete information about yourself. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

3. Products and Services

Sasa Source sells electronics and related products. We strive to ensure that product descriptions, pricing, and availability are accurate. However, we cannot guarantee that all information on the website is error-free. We reserve the right to modify, discontinue, or restrict access to any products or services at any time without prior notice.

4. Pricing and Payment

All prices listed on the website are in Kenyan Shillings (KES) unless otherwise stated. Prices may be subject to change without notice. We accept various payment methods, including credit/debit cards, mobile money, and other payment gateways. By placing an order, you authorize us to process your payment through the selected payment method.

5. Order Acceptance and Confirmation

Once you place an order, you will receive an order confirmation via email. This does not constitute acceptance of your order. Orders are subject to review and approval, and we reserve the right to refuse or cancel an order at any time, for reasons including but not limited to:

Product availability issues
Errors in product pricing or descriptions
Payment processing issues
Fraud prevention measures

If your order is canceled, we will notify you and refund any amounts charged.

6. Shipping and Delivery

We ship products within Kenya and may offer international shipping options in the future. Shipping fees and delivery times vary depending on the location and shipping method selected. Delivery times are estimates and may be subject to delays due to factors beyond our control (e.g., weather, customs delays, etc.).

You are responsible for providing accurate shipping information. If an item is returned due to incorrect or incomplete shipping details, additional shipping charges may apply.

7. Returns and Refunds

Please refer to our Return Policy for detailed information about returns and refunds. Products can be returned within 30 days of receipt, provided they are in unused, original condition. Certain items may not be eligible for return or may incur a restocking fee. Refunds will be processed once we receive the returned item and verify its condition.

8. Customer Obligations

As a customer, you agree to:

Use the website for lawful purposes only.
Provide accurate and complete information when placing orders.
Not engage in any fraudulent or illegal activities.
Not disrupt or interfere with the website’s functionality or security.

9. Prohibited Uses

You may not use our website to:

Engage in illegal activities or fraud.
Post harmful, abusive, or offensive content.
Use our website in a way that damages, disables, or overburdens our servers or network.

10. Intellectual Property

All content on the Sasa Source website, including text, graphics, logos, images, videos, and software, is the property of Sasa Source and is protected by copyright and intellectual property laws. You may not use, copy, or distribute any content without prior written permission from us, except for personal, non-commercial use.

11. Limitation of Liability

Sasa Source is not liable for any damages arising from the use of our website, including but not limited to direct, indirect, incidental, or consequential damages. This includes damages to property, loss of data, or loss of profit due to delays, errors, or interruptions in service.

12. Disclaimer of Warranties

The products and services on this website are provided “as is” and “as available.” Sasa Source makes no warranties, either express or implied, regarding the website’s content, services, or products. We do not guarantee that our website will be free from errors, interruptions, or viruses.

13. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

14. Modifications to Terms and Conditions

We reserve the right to modify, amend, or update these Terms and Conditions at any time. Any changes will be posted on this page with the updated effective date. By continuing to use our website after any modifications, you agree to the revised Terms.

15. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Kenya. Any disputes arising out of or in connection with these Terms shall be resolved by the competent courts in Kenya.