OUR STORES

VISIT OUR NEW
STORE IN NEW YORK

294 Bay Meadows Ave.
Bay Shore, NY 11706

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

We make every effort to ensure that the product images on our website accurately represent the items available for purchase. However, please note the following:

Product Variations: Depending on the manufacturer or supplier, there may be slight differences in color, design, or packaging from the image shown. These variations are typically minor and do not affect the product’s functionality or quality.

Product Updates: Sometimes, the manufacturer may update the product model or features, which could result in a minor difference between the image and the actual item. If there is a significant change, we will update the product listing accordingly.

Display Settings: The colors of products may appear differently due to the settings of your monitor or device. We recommend reviewing the product description and specifications for more detailed information.

If you have any concerns or specific questions about a product, feel free to reach out to our customer support team for clarification before making your purchase. We’re here to help!

Where can I view my sales receipt?

A copy of your receipt is also sent to the email address associated with your account once the order is completed. You can check your inbox for an email with the subject “Order Confirmation” or “Sales Receipt.”

How can I return an item?

All sales on electronics are final.

Will you restock items indicated as “out of stock?”

Yes, we do restock items that are listed as “out of stock” whenever possible. However, restocking availability depends on factors such as:

Product Availability: If the item is still being manufactured or supplied, we may receive a new shipment in the future.

Supplier Lead Times: Restocking times vary depending on the manufacturer and supplier. Some products may be restocked quickly, while others may take longer.

Discontinued Products: If an item is no longer being produced or has been discontinued by the manufacturer, it will not be restocked.

To stay updated on the status of an out-of-stock item, you can sign up for back-in-stock notifications on the product page. We will notify you via email once the item becomes available again.

If you have any further questions or need assistance finding a similar product, our customer support team is here to help!

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